Comments for Now Stop Wasting People at http://www.projecttimes.com , comment 1 to 2 out of 2 comments http://www.projecttimes.com Sat, 31 Jul 2010 03:02:07 +0100 FeedCreator 1.7.3 http://www.projecttimes.com/ilya-bogorad/now-stop-wasting-peoples-time.html#comment-133 Here is as much as I would like to hear on the voicemail: "Hi Ilya, this is Beth Bellaire from Kraft. I would like to talk to you about an upcoming event that we would like you to keynote. Please call me at (555) 123 4567 at your convinience. Again, my name is Beth Bellaire and the phone number is (555) 123 4567" And I would like the phone number said clearly and slowly. This is as much as I need, personally. If this is a technical issue that people usuall call you about, it helps enormously if it is described, but also succintly. - ibogorad Mon, 08 Sep 2008 10:36:00 +0100 http://www.projecttimes.com/ilya-bogorad/now-stop-wasting-peoples-time.html#comment-130 I agree with points 1,2,3, & 5 but my experience has been different with respect to point 4. First of all, I would emphasize the first sentence...if the matter is urgent, call. I would also add that if the matter is complicated or requires discussion, call. Some things can be resolved a lot more quickly on the phone than through email. When it somes to voice mail messages, my experience has been that people are more likely to leave too brief of a message than to leave a rambling reply. Leaving only a name and number often leads to voice mail tag. I find that it helps if the caller at least describes the nature of the problem or issue and gives some indication of when they can be reached. This helps with prioritization and reduces the number of calls required for resolution. Thoughts? - bbellaire@kraft.com Thu, 04 Sep 2008 09:15:48 +0100