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georgeGeorge Pitagorsky, PMP, integrates core disciplines and applies people centric systems and process thinking to achieve sustainable optimal performance. George authored The Zen Approach to Project Management and PM BasicsTM. He teaches meditation and is on the Board of Directors of the NY Insight Meditation Center.

Mindfully Managing Expectations

Last month I wrote about the place for pushback in managing expectations in projects.  As comments pointed out, it is not just push back that is needed.  Push back is one factor among many.  When we do find the need to push back it must be done consciously as a part of the overall process of managing expectations and within the context of meeting project objectives in the most effective way. 
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Effective Estimating and the Courage to Push Back

When it comes to setting the expectations that are the foundation for project success the courage to push back against unrealistic demands from sponsors, senior managers and clients is a critical factor.  In an earlier blog entry, I discussed the importance of setting realistic expectations and how that relates to the fact that we will probably never be 100% accurate when making estimates early in project life. 

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Motivating Knowledge Sharing

Do project performers and managers withhold knowledge and inhibit learning from experience?

I recently led a project management course for experienced managers in a large global technical services firm.

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Accountability and Performance

A recent experience with my local phone company and some discussions in a recent project management class I led brought up the importance of accountability as a motivator, and the difficulty of really making it work in a large organization.

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Kick-off is a Process, Not Just a Meeting

All too often project managers settle for kick-offs that fail to set the stage for optimal project performance. This is because they do not address the "softer side" of the project, the interpersonal relationships and communications issues.

It is also because they see kick-off as an event rather than a process that may include several kick-off meetings with various groups of stakeholders and ongoing refinements of understandings, particularly as new people join the team.

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