kevinKevin Aguanno is a PMI-certified Project Management Professional (PMP), and his competence is certified by IBM as a Certified Executive Project Manager and by the International Project Management Association (IPMA) as a Senior Project Manager (IPMA Level B). He is accredited by the International Project Management Association (Geneva, Switzerland ) as a project management competency assessor, and he performs assessments for the ASAPM in the U.S.A. He is the author of over one dozen books on PM-related topics. Find out more about agile project management in his free AgilePM Newsletter at www.AgilePM.com.

Is There Any Value to PM Certification?

isthereanyvalue1I have been asked to participate in a panel discussion at a conference on certification.  The session is called “There is NO Value in Certification!”  At first, I thought this statement was ridiculous, and couldn’t imagine too many people wanting to support this premise; however, as I have talked to people, I realize that this position is not too uncommon.

The main criticism that people have of PM certification programs is that the well-known ones (at least in North America) all seem to be knowledge-based assessments.  Yes, many of them (like the PMP) have experiential components, but the core of the assessment is testing whether someone has memorized material from a standard syllabus.

What this means is that the assessing body has verified that these PMs have acquired knowledge of a common set of project management terms, processes, and techniques.  What it doesn’t verify is whether a specific project manager is any good or not at the practice of project management.

Having a PMP, for example, was at one time a distinguishing mark usually held by more senior project managers.  However, over time, PMI very successfully marketed the credential to the point that now there are so many PMPs that having the credential no longer makes one candidate stand out more than the next – it sometimes seems that everyone has their PMPs these days.

So, if you are looking to hire a project manager or select a contractor who will be providing services to your organization, you would need something else to help you filter through the mountain of resumes of people with PMP after their names.  What the business world has been seeking for years – the holy grail of assessments, if you will – is a credential attesting to the competence of a person.  In other words, something that can say “this person is a very good project manager.”  Businesses want something that will help them choose the best, lowest-risk candidate, helping to ensure that their project is successful.  A competence-based certification can do exactly that.

PMI doesn’t do this kind of assessment.  In fact, these assessments are quite hard to find in most countries.  There are two main reasons more organizations don’t offer these certifications:

  1. They are very time-consuming and costly to do.  These are not simple multiple-choice exams.  To assess competence in project management, you need to look at how PM practices were successfully applied across multiple projects, including an examination of evidence, speak to project stakeholders and team members to understand the leadership and stakeholder management skills of the candidate, and even perform oral interviews in order to assess some of the soft skills required of competent project managers.  This process can take many weeks – even months – to get through.
  2. There is a fear of liability/lawsuits.  In a society that is becoming more litigious, organizations fear that if they take the time to certify that a project manager is competent, and then that project manager fails and demonstrates incompetence, that the certification opens up the certifying body to a possible lawsuit from the project manager’s employer/customer.  This concern may be greater in the USA where civil lawsuits are more common than in Canada or some other countries.

Europe took a lead position in providing project management competence assessments and has been providing them for decades, with an expansion to the rest of the world.  Founded in the 1960s in Geneva, Switzerland, the International Project Management Association (IPMA) establishes international standards for project management competency assessment.  Now, IPMA’s model of PM competence assessment is available in over 50 countries around the world, on every continent (except Antarctica!).  This competence assessment model has been made recently available in North America through the American Society for the Advancement of Project Management in the USA (www.asapm.org) and the Project Management Association of Canada (www.pmac-agpc.ca).

Some companies have even tried to create their own PM competence assessment models, with IBM and Siemens being two examples.  Interestingly, both companies

have international operations in countries where the IPMA PM competence assessment model is predominant in the marketplace.  To effectively compete for work in these countries, project managers must have a competence-related qualification.  These corporations have, out of necessity, adopted these models for their own project managers and have adapted the model to their own specific needs.

So, the whole discussion around the earlier question of “Is there any value to a PM certification” becomes a bit more complex.  Before we can answer that question, we need to know which type of certification – knowledge or competence – is being discussed.  While there is value in achieving many knowledge-based certifications, clearly there is more value in achieving a competence-based certification.  Not only will a competence-related qualification highlight the best project managers, but also the process of trying to attain one of these credentials naturally leads to a career-development roadmap wherein people move up through the stages in their career as their competence grows.

I guess I would have to say that I strongly believe in project management certification; but I would qualify that statement to say that by far the best value in certification is achieved only through competence-based certifications.

Don’t forget to leave your comments below
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written by Jodie Vanbrunt, May 26, 2010
I agree totally Sean! And would take it a step further to Excellent Communicator and Team Coordinator. PM's that can get people to work together like a well oiled wheel are a gold mine!
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written by Deb Furlong, May 26, 2010
I agree with Sean Clouse and only as a result of my own foray into the question of "To PMP or Not To PMP". There are a couple of articles that I think Kevin and Sean would be interested to read: 1. "Suretification" at http://www.projectsatwork.com/...240563.cfm AND
2. "The Unlearning Principle" at http://www.projectsatwork.com/...241055.cfm

I have heard horror stories of companies who hire the PMP over the uncertified, but experienced, candidate. It has been found that a PMP lacks the ability to think or act outside the PMI box. In any profession, much of the unteachable skill lie in the ability to adapt to business culture, user personalities, as well as a host of other flexibilities. As Sean seemed to indicate by his response to this article, many of these skills are the result of "a truckload of experience" rather than a result of "book learning" or memorizing a specific process flow set (such as the PMI model).

I personally know of several PMP certified PMs who are seriously considering NOT renewing their certifications. They have found that for as much as the PMP may help them in their career opportunities, there is also much to be said for how the PMP "label" has harmed their careers.

I actually like the idea of PM Competence Assessments, but more in line with what IBM and Siemans are doing. Their approach of adapting available models for their own project managers and to their own specific business needs seems to me to be the only form of assessment that will provide true value. In short, the PMI model is seriously lacking in so many aspects.
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written by Paula Habas, May 26, 2010
Whatever issues I have with PMI, it does designate a group of people who want to achieve more and are willing to make the effort to take courses, etc.. Don't throw the baby out with the PMI bathwater. Employers need something
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written by Dave Hurst, May 26, 2010
Certification, like a diploma, does have value. It filters in people who qualified to take the test and demonstrated an understanding of the PM language. That alone may not be enough to hire somebody on, but its a very useful filter. Counting on it to make final hiring decisions, however, would be inviting disaster. You still need to rely on a resume and interviews, as you would for any other professional. What I'm less certain of is the value of re-certification. A tremendous amount of resource seems to go into keeping a certification current. It would be just as easy to see how up to date a persons experience is, again, by referring to a resume.
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written by Dennis VanLiere, May 26, 2010
The value is if you are competing for work where a cert is required, and perhaps if you are trying to hire those with at least awareness of the terms. I taught and managed coursework for NASA's Advanced Project Management curriculum...basically PMBOK type coursework plus a lot of great seminars from places like Center for Systems Management (interesting approach to life cycle illustration), and had a good background in DoD Life Cycle Program Management. I did a study trying to convince the FDA to implement project management - all this before PMI PMP really took hold. NASA was looking at whether or not to go certified and when our contract to support them ran out, they had not decided one way or another. I also taught for a while for some who were into the 'Master's Certificate in Project Management.' Also an interesting way to try to determine competency and knowledge, but heavily shaded toward knowledge. In the NASA work, I tried to showcase some of their Project Managers who had 'the right stuff' and weren't the fighter pilots (but perhaps were the fighter pilot types, and I recognize that since I came from that community too). They were the ones who were great at getting teams to work together. One very successful commercial Program/Project Manager we had in to discuss with students several times managed his programs with only the top three levels of the WBS - because he had the project managers working for him who could produce, and he trusted them to work the lower levels. He met some serious deadlines, on budget, with some spacecraft launches that showcased very successful science projects. That is the essence of great project management.
The bottom line for me is agreement that competence is much more than head knowledge...and if it doesn't include leadership and team leadership especially, it may miss the boat entirely.
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written by Raeanne McDonald, May 26, 2010
Speaking as someone who doesn't hold certifications and is just beginning to collect experience, I think you need both. The certifications may not show your ability to apply knowledge, but applying techniques can be dangerous too if you are applying them without knowing why you might choose one over another. I think the certifications are a good starting point and there is also something to be said for being able to mold employees. Of course you don't want to spend large amounts of time explaining all of the terms and general knowledge to someone, nor do you want to have to spend a lot of time teaching them how to use the knowledge. The certifications don't guarantee they know all there is to know about project management, but experience doesn't guarantee that either unless you know exactly how they faired in both areas. There needs to be more in-depth investigation in both to really determine whether or not the person is the right candidate. Maybe they won't be right for the project you are hiring for, but maybe they will have the potential to do well on some smaller, less risky projects and you can mold them to fit the type of project manager you want long term. And as someone said above, you also need the soft skills like communication/listening and people skills. You can be good at applying the general techniques like WBS, verifying and detecting/controlling variance, but if you can't get your team to follow you it's just a pretty picture.
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written by a guest, May 27, 2010
I agree with all the point discussed but here are my two cents... The certification is a stepping for someone to get hired as PM and gain experience. I don't think anybody will hire anyone who does not show any knowledge of PM work that needs to be done. If I am a senior developer applying for a PM position, I will have to clearly state why I qualify to do the job. Otherwise, my application will be dismissed without anyone looking at it. Now... once you are doing PM work as a result of your having PMP, the next step is develop the competence. How do you do this? Find mentors in the community who will be kind enough to help you succeed in the profession. I know this sound impossible but I am a living proof. I had met people who are now mentoring me at no cost. Another is to continue to read on other PMs' experience and learn from them. Read books on leadership as this is a key element of the PM job although many organizations has yet to recognize that a PM does not only create schedule and track them.
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written by Claudia, March 09, 2011
Absolutely.
An art teacher once told me, "you can only break the rules after you understand the rules."
I think it makes sense as a project manager as well.

Understanding the methodologies available and the techniques that work will help an experienced PM develop action plans for projects of all sorts.

Becoming certified is a signal to others that you've learned the techniques and can apply them. Without the certification there's more room for error in projects and one may find themselves proving their expertise rather than improving the project.

This is especially important when coming onboard a new project with those you've never worked with or rarely work with.

A certification is a signal to all that you know what you're talking about and collaborating with you will be beneficial rather than a struggle.

I think it's incredibly important, for yourself and your career.

If you need more information on the importance of project managers, check out this article:http://www.villanovau.com/project-manager-advantages/

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