Essential Techniques for Facilitating Requirements Meetings

Date: Wednesday, May 6th, 2009
Time: 2:00 pm Eastern Daylight Time
Duration: 2 hours
Cost: $89.99 (Canadian Dollars) Current exchange rates
PMI PDU's: 2 PDU's for participating in this Live Webinar!

Diversified Business Communications is a PMI Registered Education Provider (REP). Our REP ID is 1811.

Description:

Learn how to productively facilitate the discovery and definition of your next project’s requirements. Learn everything you will need - to plan and conduct a requirements discovery session, and facilitate this business requirements session with your project stakeholders. In this webinar we will discuss the role of the session leader or facilitator in a requirements meeting. We will explain a simple repeatable process for eliciting business requirements. And, we will provide a variety of tips, techniques and questions you can ask during the session to keep the meeting on track – and moving toward a successful conclusion with well defined business requirements and satisfied session participants. 

Learning objectives:

• Learn how to conduct efficient requirements meetings -- making the most productive use of everyone's time
• Learn how to organize the areas and topics to be analyzed - ensuring complete coverage and focused, productive discussions
• Learn what process to follow that will keep the meeting on track and the requirements sufficiently defined 
• Learn a variety of facilitation techniques and tips specific to requirements meetings
• Access setup and organization tools that accelerate your ability to apply these techniques
• Learn how to successfully elicit requirements even if you are not personally a business area or application subject matter expert.

Key content covered in the webinar:

• The role of a facilitator
• Top 10 success factors for requirements facilitation
• Facilitation fundamentals
• Necessary preparation steps for a requirements meeting
• Steps to follow in the session - the main agenda items
• Using use-case and other modeling techniques
• Key questions to ask during a session
• Critical and immediate next steps following your meeting

Get specific answers to:

• How do I get the right stakeholders into a requirements meeting?
• What questions do I ask to ensure I'm getting to the real requirements?
• How do I keep group discussion on track?
• How do I deal with difficult participants?

What Participants Will Also Receive:

• DOWNLOADABLE Presentation/Workbook – Immediately available, no need to ask, content for your review. The Workbook is available in advance and enables you to follow along with the presenter while also providing other value-adds for the ongoing building of skills
• SUCCESS BUILDER CHECKLISTS:  Facilitator Preparation Checklist to help you get ready for your next session.  Also, Characteristics of Excellent Requirements Facilitators.
• QUICK REFERENCE SHEET:  Facilitator Quick Reference Sheet so you always have a quick summary of techniques close at hand.
• TEMPLATES:  Sample Invitation and Agenda Templates that you can use to organize your next sessions.  Also, Sample participant tent cards with meeting guidelines to keep sessions looking professional.
• PERSONALIZED CERTIFICATE OF PARTICIPATION – Course outline and certificate for 2.0 PDUs
• SESSION ARCHIVE – View it again – review the key points – refresh on techniques just before you use them.
• EXCLUSIVE Q&A FORUM – you get to ask questions in the session of the experts. We’ll post answers for ALL session participant questions to ALL participants on ProjectTimes.com and BATimes.com. You get to dialogue, get greater insight, and offer solutions that have worked in your company.

Speaker Bio
Speaker: Keith Ellis, Vice President, IAG and Author of The Business Analysis Benchmark

Speaker Bio: Keith Ellis is the Vice President, Marketing at IAG Consulting (www.iag.biz) where he leads the marketing and strategic alliances efforts of this global leader in business requirements discovery and management. Keith is a veteran of the technology services business and founder of the business analysis company Digital Mosaic which was sold to IAG in 2007. Keith’s former lives have included leading the consulting and services research efforts of the technology trend watcher International Data Corporation in Canada, and the marketing strategy of the global outsource CGI in the financial services sector. Keith is the author of IAG’s Business Analysis Benchmark – the definitive source of data on the impact of business requirements on technology projects.

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