Dealing with Difficult People on the Project Team. Part 1.
Ever wondered why your project team isn’t working together as effectively as you had hoped? Perhaps it’s the people mix. About 10% of the typical workforce is classified as falling into the Difficult People category. Some people are surprised it’s so small. Sometimes it feels like they’re everywhere! What is a difficult person? Perhaps the better question is: what is a difficult person for you? Perhaps it’s someone who is disruptive. On the other hand, it might be someone who is too quiet and hard to draw out; not a