Breakdown in communications is often cited as a reason for failure in negotiations, initiatives, projects and organizations. I have yet to see project Lessons Learned, which did not feature communications as one of the competencies to be improved. We are told that communication is something we always must do more of, that it is impossible to over communicate…yet, breakdowns keep happening, to keep the Lessons Learned coming.
So, why is it such a problem?
The following are five reasons that cause or aggravate deficiencies in communication. You may be able to observe all of them in your organization.
- Vague responsibilities and poor discipline