When Talk Fails, So Do Projects

Fifty years ago, Peter Drucker – widely considered the father of “modern management” – coined the term “knowledge worker.” Today that term is frequently attributed to software engineering and quality professionals, whose mission is to infuse their knowledge of a particular domain into creating today’s modern computer software. Software is what puts the smarts into today’s smart devices, whether they are iPhones or Blackberries, GPS navigation systems, or supermarket scanners and the like. Without smart software, hardware is mostly dumb.