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Stephan Bals

Stephan Bals

I have been active in that area between business and IT for 25 years in a variety or roles and functions, succeeding time and time again to make businesses grow and achieve their targets if not surpass those targets.  I have been active in that area between business and IT for 25 years in a variety or roles and functions, succeeding time and time again to make businesses grow and achieve their targets if not surpass those targets.  
I have achieved this by e.g. achieving ISO quality certification for IT Service Organisations, or improving or radically changing the customer experience (or customer journey as it is called these days) by e.g. leading a redesigning for Telecom OSS/BSS allowing for quicker and errorless products and services delivery and building the "web-shop-environment", or even changing a whole division on how they work, deliver errorless services and implementing STP processes and tools (BPR/BPM for insurance).  
My main area of activity are business improvement and management/project management/program management.  
I hold a BBA in Business Management and Project Management.
Wednesday, 15 November 2017 07:00

Rescuing A Project, Part Three

Monday, 18 September 2017 07:04

Rescuing A Project, Part Two

Wednesday, 16 August 2017 07:06

Rescuing A Project, Part One

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