Helping to develop a Risk Breakdown Structure (RBS): An RBS can be a valuable input into risk identification activities, but to develop one that reflects the relative severity of different threat categories, past project issue logs can provide empirical evidence on issue frequency and impacts.
Proactive identification of portfolio-wide threats: Analogous to the rationale used by security agencies use for sifting through and analyzing terrorist chatter to avert impending attacks, analyzing issues across projects can help to identify significant systemic threats.
Resource evaluation and development: While the normal artefacts in a project can provide data to help resource managers understand how their staff perform under normal conditions and expectations, issue logs can provide insights and supporting evidence into how the same resources deal with unexpected situations. This information can help during performance evaluation time but can also be useful to identify which staff may be better suited to troubleshooting tasks.
Harvesting and distilling operational process assets requires effort, and such post-project activities may necessitate the services of a PMO or PM community of practice (as the project team will likely have moved on to their next project), however, "Those who cannot remember the past are condemned to fulfill it".
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