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Best of PMTimes: The Greatest Challenges When Managing a Project

Written by Brad Egeland on January 2, 2024. Posted in Articles.

What do you find to be the hardest part of managing a project? I bet if you asked ten different project managers that question you would get at least six or seven different answers.

I believe that many on the outside of project management looking in probably think it is easy. Be organized and you’ve got it made, right? I wish it was that easy but then again if that was all there was to it I guess the pay would be considerably less than it is and we’d all miss the challenge.

No, project management about much more than just being organized but you already know that. What do you find to be the most difficult aspects of the daily project management grind? For me, and from what I’ve perceived from many of my colleagues, it comes down to a fairly common list of about five things, depending on the types and sizes of projects and the clients we are dealing with, of course. There are always those variances. Let’s consider these five items.

The project budget.

The project budget has to be on here, likely always #1 or #2 on every project. 95% of the population has problems managing their own money! That doesn’t make them that much better at managing someone else’s!

The project budget is always a challenge. Unlike your own budget where it’s only you or a few people spending, for a project budget, you may have 87 different people, places or things charging to it. The project budget status can go from healthy to dire straits overnight as charges come through accounting and hit your project and now you must go figure out why.

Staying on top of the budget every week by updating the budget forecast with actual charges from the week before and re-forecasting it for the remainder of the project is one way to combat those budget surprises. Perhaps the only way. And, by doing this you can just about guarantee that it doesn’t go more than 10% out of control vs. the 50% overage that an unchecked budget can quickly realize. The 10% overage is a fairly reasonable/easy fix. You may never recover from the 50% overage.

Scope management / change control.

Scope management and change control are two of those two-word phrases that are basically like four-letter words in the world of project management. Scope management is always a challenge for the project manager and project team because some things are close calls on whether they are in or out of scope. Plus, we aren’t always thinking in terms of “scope” when we are plugging through the work or fixing issues. And change control results in those ugly change orders for which customers have to pay extra, and that’s always a fun thing for the PM to bring to the project sponsor’s attention to obtain approval.

Resolving team conflicts.

Some people actually thrive on conflict. Not me. I’d prefer that we all just get along and do our jobs. That’s why I like project management better than, say, managing a team of application developers who report directly to me. I’ve done that; I’ve had staff at several different organizations where I’ve worked. Resolving conflicts, personnel issues, giving performance reviews – these are a few of my least favorite things.

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Pleasing everyone with the status report.

You can please some of the people all of the time. You can please all of the people some of the time. But you can’t please all of the people all of the time. Is this true? With status reporting it seems to be the case. But if you want to maintain your sanity and have time to manage your other projects and job requirements, it is in your best interest to find a status report format that works for everyone. By everyone I mean all stakeholders who care to hold your status report in their hands and a few who don’t care but you want them to care.

Create a usable and informative dashboard for everyone – especially for the project sponsor’s and senior management’s viewing pleasure. For your senior management, a few of the key stakeholders, and possibly some high-level players on the customer side, this may be all they ever want to see. It can be some high-level percentages or possibly a green-yellow-red stoplight approach to reporting the timeline, tasks, and budget health. Beyond that you want the weekly detail that goes into any good status report. This status report should drive the weekly team and client meetings. You will want to report on completed tasks, what’s happening now, what’s coming up soon and all outstanding issues and change orders.

The status report can be painful and a huge weekly chore on your to-do list, but if you can figure out how to create a one-size-fits-all approach to status reporting on your project, you’ll save time and effort overall by not creating several different reports trying to please everyone on your project routing list.

Getting all detailed requirements documented.

This one can be a real headache. Why? Because it seems that no matter how hard you try, no matter how many eyes are on it, no matter how many experts are involved and no matter how much your project client participates and insists “that’s it”, you’ll eventually find that something was overlooked.

It’s ok because the fault usually lies with the project customer and they end up paying for the extra work and time in the form of a change order. Still, customers don’t like change orders, and it usually means some painful re-work. It would be nice always to get it right the first time. But that’s almost never the case.

Call for input

Project management is challenging. Period. Some parts are harder than others. Some we master. Some we never really get used to or we seem to at least always make them hard. I wish I had a magic formula or all the time in the world on every project so that we could do everything well and everything right, but that is never the case. We always need to cut corners somewhere, and that doesn’t make most of these challenges easier…only harder.

How about our readers? What are your biggest challenges or least favorite activities associated with managing projects? What have you found to be your most troubling parts of managing a project?

Published on: 2016/04/05

Best of PMTimes: The Five Goals of a Project Manager

Written by Jason Westland on May 17, 2023. Posted in Articles.

As a project manager, you need to manage people, money, suppliers, equipment—the list is never ending. The trick is to be focused. Set yourself five personal goals to achieve. If you can meet these simple goals for each project, then you will achieve total success.

These goals are generic to all industries and all types of projects. Regardless of your level of experience in project management, set these five goals for every project you manage.

Goal 1: To Finish on Time

This is the oldest but trickiest goal in the book. It’s the most difficult because the requirements often change during the project and the schedule was probably optimistic in the first place.

To succeed, you need to manage your scope very carefully. Implement a change control process so that any changes to the scope are properly managed.

Always keep your plan up to date, recording actual vs. planned progress. Identify any deviations from plan and fix them quickly.

Goal 2: To Finish Under Budget

To make sure that your project costs don’t spiral, you need to set a project budget at the start to compare against. Include in this budget, all the types of project costs that will accrue, whether they are to do with people, equipment, suppliers or materials. Then work out how much each task in your plan is going to cost to complete and track any deviations from this plan.

Make sure that if you over-spend on some tasks, that you under-spend on others. In this way, you can control your spend and deliver under budget.

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Goal 3: To Meet the Requirements

The goal here is to meet the requirements that were set for the project at the start. Whether the requirements were to install a new IT system, build a bridge or implement new processes, your project needs to produce solutions which meet these requirements 100%.

The trick here is to make sure that you have a detailed enough set of requirements at the beginning. If they are ambiguous in any way, then what was initially seen as a small piece of work could become huge, taking up valuable time and resources to complete.

Goal 4: To Keep Customers Happy

You could finish your project on time, under budget and have met 100% of the requirements—but still have unhappy customers. This is usually because their expectations have changed since the project started and have not been properly managed.

To ensure that your project sponsor, customer and other stakeholders are happy at the end of your project, you need to manage their expectations carefully. Make sure you always keep them properly informed of progress. “Keep it real” by giving them a crystal clear view of progress to date. Let them voice their concerns or ideas regularly. Tell them upfront when you can’t deliver on time, or when a change needs to be made. Openness and honesty are always the best tools for setting customer expectations.

Goal 5: To Ensure a Happy Team

If you can do all of this with a happy team, then you’ll be more than willing to do it all again for the next project. And that’s how your staff will feel also. Staff satisfaction is critical to your project’s success.

So keep your team happy by rewarding and recognizing them for their successes. Assign them work that complements their strengths and conduct team building exercises to boost morale. With a happy motivated team, you can achieve anything!

And there you have it. The five goals you need to set yourself for every project.

Of course, you should always work smart to achieve these goals more easily.

Published on May 12, 2010.

Best of: How to Write a Proper Project Management Plan?

Written by Sylvia Giltner on December 28, 2022. Posted in Articles. 4 Comments on Best of: How to Write a Proper Project Management Plan?

You have a big project and you know that the basis of successfully executing lies in the project management plan.

The pressure is rising. But there is no need for you to get overwhelmed because all you need is some guidance on how to write the project management plan.

Writing a project management plan will help you present important elements such as goals, objectives, timelines, and so on. If you know how to put those ideas and plans in writing effectively, you’ll be able to have everyone on your side in no time. To speed things up, these tips on how to write a proper project management plan will save you from stressing about how your plan will turn out. Let’s get started!

Identify Clients’ Needs and Expectations

Clients are the ones who need to accept your plan and see potential in it. Instead of writing and rewriting the plan numerous times, talk to the clients at the very beginning.

Discuss with them their goals, ideas, the value of the project, expectations, budget, timeline, etc. Ask anything that will help you determine what they want.

Having this information clearly defined from the very start will instantly give you pointers on what you need to focus on and in which direction your planning should go.

Write everything they say and prepare a basis for your plan. Use a Scope Statement Document to ensure that everyone is on the same page.

Set Out Goals

Based on research, the executive leaders claim that a lack of clear goals accounts for 37% of project failure.

Clear goals help you plan out deadlines, requirements, and tasks that need to be fulfilled.

There is an organizational goal-setting tool used by Google and Intel. It is called Objective & Key Results (OKRs). This goal setting technique can help you identify and set your goals.

You can create a project plan board for your goals to have an overview of your ideas and how the process should go to meet the planned goals.

What is important during the goal-setting phase is that you also prioritize them. If you don’t prioritize the goals it will affect the project process.

Discuss Your Plan with Your Team

Every project consists of a team of people who will be designated to execute that plan. Those people are just as important as the project manager.

Get in touch with your team and express your ideas and goals. Ask them about the timeline, whether they find it manageable. Consider their ideas and suggestion.

In this way, you’ll look at your plan more objectively. If your team agrees with your ideas, you’ll know that you can look forward to successful cooperation.

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Create a Schedule

A project schedule can sometimes be the toughest for project managers to determine. The reason why is that you need to calculate how much time each task demands in order to determine the final deadline.

You need to think about deadlines within the project as well as the final deadline. Setting just the final deadline will give you too much space to improvise during the project execution and that is not advisable.

Creating a clear schedule will also make the project more manageable and give the team a better structure and organization.

If you want to visualize your schedule, try out the Gantt chart tool. Those who are visual learners can have a better understanding of the project’s organization if they can see and follow up on the timeline.

Set Milestones

Firm milestones are a must for a successful project. They need to be in line with the timeline.

Every team member should know their timeline and milestone because the work they do affects whether the project will be developed according to plan.

Stating milestones in advance will help you show the clients that you have a specific plan in mind. It will also help your team members understand their duties and obligations.

These project planning steps will help you meet the goals as well as meet the set deadlines.

Not to mention that milestones make it easier for the project manager to keep track of the project process.

Identify Potential Risks

As much as we would all like that everything goes according to plan, you should still understand that no plan is risk-free.

Write down all potential risks and issues that can affect the project execution. For example, an employee getting sick and not being able to work.

Why is identifying risk so important? Because it gives you the time to think about solutions in advance and prepare yourself for some other options.

You need to think about steps that help you to prevent those risks as well as to manage them if they do happen.

Outline the Project

Before you start writing the final plan, it is better that you write the outline first. Having all this information about the planning process can be confusing, so it is normal that you go back and forth and make some changes.

However, it is better that you correct the outline than the final plan.

It is very helpful to have some guidelines before you start with the plan.

Write and Present the Plan

Once you’ve finished all the previous steps it is time to get to writing. You’ll realize how setting out all the important elements of the project and outlining the plan will help you to write the plan easily.

When you’re all done with the writing and you feel confident about your planning and writing skills, it is time to present the plan and get that approval that you deserve! Good luck!

Published on: February 26, 2020

Best of: 5 Unique Experiences a Project Manager Should Include on a CV

Written by Helen Sabell on December 20, 2022. Posted in Articles.

Recruitment for project management jobs can be ruthless and fast-paced. Experts say you have 6 seconds to make a great first impression before your CV lands squarely in the rejection pile. In this case, well-established experience, a diverse skill set and unique character will set you apart. But how can all this be communicated quickly on a piece of paper?

The best way to stand out from the masses is to look beyond standard experiences that decorate the resumes of every other management candidate. Hundreds of professionals have earned a degree in business, but employable attributes can come from many experiences. A skill-based hobby, extra study or work abroad are a great addition. The best CV examples will incorporate experiences that are unique to the applicant in order to land that dream job.

Extra Study

Adult education is an important part of professional growth for every employee. Additional study, whether undertaken in the form of an online course or workshop, compliments your skill set and can give your resume great curb appeal.

Related Article: Attributes of an Exceptional Project Manager

As a project manager, it is necessary for you to actively demonstrate an ability to learn new ideas quickly and process information efficiently. These attributes can be cultivated in the classroom. A Diploma of Project Management that sits alongside additional training in an Agile Management will greatly increase your appeal to employers.

A great CV will need to go beyond simply listing the course title and date, and provide a clear outline of the tangible abilities learnt and how these are applicable to the role of project manager.

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Travel Abroad

Working abroad can be an incredible experience to include on your application. It is a unique opportunity that will not only add interest to your CV but indicates your good character to recruiters. Travelling requires maturity, adaptation, and responsibility – all attributes of a leading project manager.

Your travel adventures are a great way to display your personality during an interview. Sharing some of the exciting moments and achievements with a potential employer will set you up as a professional who is relatable and most importantly, open-minded.

It is no secret that most international work opportunities involve rigorous selection, making it an inspiring milestone to be included on the CV of every professional.

Volunteer Work

Your leisure time is valuable and using this to support a not-for-profit activity signposts excellent moral fibre. It suggests to a recruiter right off the bat that you can recognise and respond to your values and are loyal to more than just the highest dollar. An employee that has genuine care for their work is an invaluable asset to a business.

Exemplary managers will lead their team with complete dedication and careful attention to detail. This kind of attentiveness is cultivated by more than the promise of a fortnightly salary and makes an important component for a successful career in project management.

Whether you are a regular volunteer at charitable fundraisers or spend the weekend participating in community workshops, these are all different experiences that can help you to succeed in your next application.

Coaching

Taking on the position of head coach for the senior basketball team should not be undervalued. Project management involves functioning as part of a wider team and ensuring that everyone works productively – coaching a sport is no different. In fact, this experience can instill many of the great leadership qualities valued by employers.

Coaching is a prominent example of your ability to transform a leisure activity into a highly sought after skill. As a coach, you would be expected to understand each player, develop tactics, coordinate roles and monitor individual achievement. Each of these tasks forms an intrinsic part of project management.

Of course, it’s important not to write an essay on your in-depth understanding of the position of point guard, or how you won the premiership 5 years ago. Keep it concise and focus on your role and the skills you gained.

Side projects

A venture that you have invested time and passion into is worth a mention to any potential employer. Whether it’s a personal blog or public speaking stunt on the weekend, acknowledging your interests will enhance your experience, show individual character and in doing so, catch the attention of recruiters.

Side pursuits are great to incorporate into a small summary or in the opening letter of your application. Balancing the professional and the personal will help your CV to stand out in the job search as exactly the leading project manager they’re looking for.

Best of PMTimes: 5 Tactics To Successfully Handle Multiple Projects Simultaneously

Written by Jimmy Rodela on September 21, 2022. Posted in Articles.

Managing multiple projects at the same time can be an absolute n-i-g-h-t-m-a-r-e.

You need to keep track of your projects’ moving parts, ensure you’re using the right processes and strategies, stay within deadline, keep your employees motivated, and be mindful of your expenses.
Data even shows that on average, 88% of remote workers experience miscommunications and inconsistent leadership with team members, highlighting the importance of proper program and project management.

Sadly, we just scratched the surface. So much more goes into project management than the things we pointed out.

The good news is, there are tips and tricks to help you manage multiple projects simultaneously.

Continue reading to learn five proven tactics that will help you run your projects efficiently.

1. Stay On Top Of Your Work Schedules

Regardless of how carefully you planned your projects, everything can easily go off track if you don’t establish a schedule that includes your team’s work for the month, quarter, or year.

For instance, without a clear schedule, team members might fail to prioritize tasks, overlook critical jobs, and miss deadlines, which can seriously hinder your project’s completion and even impact the result’s quality.

Use reliable work scheduling software to ensure every project team member is on the same page, keep your workflows moving seamlessly, and keep everything on track.

For instance, Deputy lets you build work schedules in minutes by using its easy-to-use interface to schedule the right team members at the right time across various locations and roles.

You can easily create shifts, assign them to staff members, drag and drop to change them, copy schedules, modify them accordingly, and export them to a CSV file, spreadsheet, or print them.

You can also send the schedule directly to your team through mobile or desktop. If you change the schedule, the assigned person gets a notification, and they can accept the confirmation request.

A robust scheduling tool helps ensure your lines don’t get crossed, work gets done, and your project deadlines are met.

This helps keep your multiple projects on track and your team members more productive. Your project schedules will also be maximized for optimum efficiency, avoiding potential delays.

2. Prioritize Tasks

With so much on your plate, it can be tempting to tackle the easiest projects first, but you must resist, or you could kill your team’s productivity and efficiency.

Prioritize based on tasks that will have the most significant impact on your project and program goals. This helps you manage several priorities while working on multiple projects effectively.

Doing so allows your team to work strategically on both micro (i.e., organizing daily to-dos based on importance) and macro (i.e., moving low-impact projects to the following quarter) levels.

Let’s say your team is working on four product launches simultaneously with the overarching goal of increasing customer revenue.

While the four projects require about the same amount of time, effort, and resources to complete and roll out, assess which one has the potential to generate a bigger impact on your new customer revenue than the other three.

Prioritize the project (or projects) that have the most significant contribution to achieving your goals.

This helps you manage your resources and allocate your time better while ensuring your efforts align with your project goals and deliver your desired results.

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3. Establish Goals And Plans

Without establishing a standard project planning process or workflow, you’ll likely manage each of your projects differently.

This can lead to issues down the line, such as inconsistencies in your deliverables and precious time wasted on setting up new processes for each project.

That is why you need to have a solid plan, establish standard processes, and identify responsibilities from the get-go.

Outline everything from your goals, each step, and task necessary for project completion, schedules and deadlines, and the persons and teams responsible for specific jobs at the project level.

At the program level, develop plans, processes, and clarify responsibilities. Establish team-level goals and communicate the projects crucial to achieving those objectives.

You can start outlining your goals using a Specific, Measurable, Accurate, Realistic, and Timely (SMART) approach and this sample goal-setting template.

You can use other templates as references and build on those to develop your project and program objectives.

Optimize your project management processes by setting team-wide standards. For instance, you can require project team leads to submit a brief before outlining a project plan for big projects.

You can also create templates for projects your team often handles to ensure consistency across projects and save time and effort.

Clear goals, plans, and responsibilities help your teams avoid inconsistencies in processes and deliverables.

4. Conduct Systematic Progress Updates

Tracking status and progress updates in a multi-project environment are critical to keeping stakeholders and key project players in the loop.

After all, you wouldn’t want your clients, for instance, to be breathing down your neck because you didn’t give them any status reports, making it crucial to establish a systematic updating process.

Establish smart, systematic status updates so that you can manage stakeholder expectations efficiently.

Below are a few tips for doing strategic and systematic project status updates.

Define expectations. Layout the specific steps task owners or the team members in-charge of particular tasks are expected to follow. Identify a time frame for updating relevant stakeholders, whether every three days, weekly, monthly, etc.

Include a high-level overview of key areas in the project. Add several bullet points that provide an update on the accomplishments, progress, and upcoming work for each key area of your project’s status. This ensures essential points are covered, and stakeholders get all the necessary updates they need.

Schedule accountability. Have third-parties, such as staff in another department, the project sponsor, or other stakeholders, conduct reviews to ensure the resource person or task owner follows protocol and the specified updating time frame to a tee.

Implement a systematic status updating process to keep your project team motivated, ensure they understand the project plan, why it’s crucial to stay up to date, and clearly see the multiple demands your team must meet.

5. Delegate And Empower Team Members

Exercise effective delegation in your resource management by adopting clarity, authority, and accountability.

For instance, empowering your graphic designer to create a landing page for a new project means making sure he/she is absolutely clear about the task by providing a work breakdown structure.

This work breakdown structure of building a landing page campaign for a new product from Kanbanize is a good example.

A work breakdown structure outlines the phases of the project process clearly.

Additionally, to ensure the project process and phases are when delegating, be sure to:

Clearly communicate the work breakdown structure
Set a project deadline
Relay specific client expectations
List down the available resources the task owner has
Describe the workload
Provide him/her the authority to make and carry out decisions

Clarity ensures your team is clear on the direction. Team members avoid any guesswork and prioritize critical tasks and projects.

A clear work breakdown structure and project scope will also empower teamwork that boosts productivity while giving members a sense of fulfillment for meeting multiple demands.
Leverage a reliable project management tool that can streamline your work breakdown structure’s workflows and processes.

Data can back up the effectiveness of using the right project management tool with 77% of high-performing projects using project management software.

What’s Next?

Handling multiple projects at the same time is inevitable in project management and any efforts you take on.

While the tips in this guide are in no way guaranteed formulas for success, these are good building blocks to help develop your strategies for effective and strategic multiple project management.

Leverage the tactics we shared to stay on top of your projects’ moving pieces, meet your deadlines, and achieve your goals.