Prior to starting Process Impact in 1997, Karl spent 18 years at Eastman Kodak. His responsibilities there included experience as a photographic research scientist, software applications developer, software manager, and software process and quality improvement leader. Karl has provided training and consulting services worldwide on many aspects of software development, management and process improvement. He's the author of several technical books and one self-help book, has written more than 150 articles on many aspects of software, and has spoken at many software conferences and professional society meetings.