Last time [http://www.projecttimes.com/articles/princely-support-for-project-managers.html] I introduced PRINCE2 and explained what it is and I touched on how it is a powerful fit for certified Project Managers. This time I want to show you that it’s not just me that sees the strength of PRINCE2 and how it can become a powerful ally.
I’ve trained PRINCE2 in the US and in Canada and feedback to the methodology is always excellent – but what makes it stand out?
- It is the missing tool that helps Project Managers apply the tools and techniques of the PMBOK.
- Its Product Based Planning keeps the focus on a project’s deliverables.
- Its Business Case keeps projects on track.
- It brings a common language to Project Management.
Richard Tucker, PMP, PRINCE2, is a senior US Project Manager with experience in the Federal Government and Fortune 500 companies. He believes that whether Project Managers need to achieve compliance with Sarbanes-Oxley or Federal Office of Management and Budget (OMB) standards, or just need to improve project performance to safeguard investment spending, better governance, process and tools are required in the Project Management Office.
Tucker says “PMBOK tells us to use a ‘Project Management methodology’ as a tool to support the development of various project artifacts and management plans. But, it does not say which methodology to use. If the PMBOK were a method wouldn't PMI simply list the PMBOK as such?”
He adds: “While many US-based Project Managers are struggling to establishing project governance and policy, management plans and procedures, our UK equivalents are setting up and operating project operations using PRINCE2, ‘a structured method for effective Project Management’. PRINCE2 is a true Project Management methodology that provides a stage-gated governance model for organizing activities and decisions throughout the project life cycle.”
Or, to put it another way: “Where the PMBOK is very descriptive, defining the inputs, processes and outputs of nine distinct knowledge areas, PRINCE2 is prescriptive in its approach to establishing and operating Project Management services. PRINCE2 provides the Project Manager with a roadmap to successfully perform their job.”
When an organization adopts PRINCE2 methodology it brings a common language, and defined processes so that everyone knows what is expected of them. This was evident when I worked with Manitoba eHealth as it introduced PRINCE2 across the organization and its suppliers.
As James Nick, the Director of Manitoba eHealth’s Program Management Division, explains: “It used to be like the Tower of Babel where you have people speaking different languages. Different vendors had their own proprietary methodologies using terminology that may have had different meanings depending on the context. People heard a word but without a common definition may have interpreted it incorrectly. The introduction of the common PRINCE2 language is definitely of benefit to our organization.”
He adds: “PRINCE2 has exceeded my expectations. It has addressed a number of the common problems that we faced in project delivery, things like governance, planning, communication, and project/quality assurance. And the focus on quality has allowed a better quality product to be delivered to our customers.”
Dr Homayoun Khamooshi, is also well placed to explain why PRINCE2 should work well for American Project Managers. He is Assistant Professor of Project Management at the George Washington University, and has vast experience to draw on. Not only has he taught Project Management in the US, the UK and the Middle East, he has professional experience from a decade working in the Middle East oil industry as well. This unique perspective makes him ideally placed to highlight PRINCE2’s strengths and how it can carve a lasting role in the US.
Khamooshi was first exposed to PRINCE2 while he worked in the UK at the University of Northampton in the mid 1990s. “When I started to learn about PRINCE, the more I read the manual, I enjoyed it so much. I thought ‘wow, this is a Project Management bible’.”
When he crossed the Atlantic in 2002 to a faculty position in Washington DC, Khamooshi entered a world where “PMI” and “PMBOK” were the watch words. He defines PRINCE2 as a Project Management system. “I intentionally use the word ‘system’ because PRINCE2 is not just a set of tools, techniques and processes as may be seen by many. To me it’s a system which can be transformed and tailored to the needs of the organization. You can change, edit and adapt the many well designed different forms to suit your needs and that is really a very powerful source – and only PRINCE2 could provide you with that.”
Khamooshi believes that the PRINCE2 methodology has a value for any market, but it is specifically the American market where it can make an impact. “The American approach is systemic; we always try to improve efficiency. So the PRINCE2 system is definitely an excellent add-on to North American Project Management environment and, I would say, we certainly can use it profitably here.”
He adds: “The design of the PRINCE2 system is smart and there are some particular or special areas PRINCE2 emphasizes which you can’t find anywhere else.”
Khamooshi agrees with me that what really gives PRINCE2 the edge is its treatment of the Business Case. However, he also thinks the direction and governance of a PRINCE2 project by a Project Board, is ultimately responsible for the success or failure of the project. The Project Board requires membership from the business, user and supplier representatives on the project allowing them to work together from the very start. This guarantees that all the different project interests are committed at the highest level and a broad view of the project is taken.
Khamooshi, whose expertise is in the planning and scheduling of projects, sees the Project Board as an important tool for success. “Many of the projects in the US fail because the bird’s eye view of the project was not looked at. The Project Manager was the highest level that monitored the project, whereas in PRINCE2, we have the Project Board’s perspective. This is a strategic management perspective”
He admits that other Project Management approaches may have an “overview board”, but its job is not as clearly defined and stated as the Project Board in PRINCE2. “The Project Board is responsible for the Business Case and strategic management of the project and validity of the case as and when something changes.”
The way PRINCE2 treats Risk is another strong point for Khamooshi. “I think that one of the main advantages of PRINCE2 is its exceptional emphasis on project Risk management. Everybody knows risk management is a must. In PRINCE2, Risk is never ignored at any point in time in the life of the project. It’s in bold and you have to bring it up at each and every step of the way.”
According to Khamooshi, PRINCE2 also scores because Change Control has been taken up and challenged by PRINCE2 very seriously. “The whole thing has been addressed in detail. Everyone says ‘yes, change should be minimized, change should be documented’ and PRINCE2 has a proper methodology, a proper process in place for Change Control.”
Together PRINCE2 adds up to a forceful package. “To me, the combination of Business Case and Project Board which is looking at the Project Management strategically minimizes the Risk of failure of a project,” concludes Khamooshi.
Could PRINCE2 make the difference for American business? “If you ask me whether any of the failed projects in the US could have benefited from PRINCE2, I would say ‘certainly’ because I see a lot of advantages in using PRINCE2. Generally I don’t see any disadvantage. It’s a good thing for North American Project Management.”
These ringing endorsements of PRINCE2, are missing one piece of the jigsaw – the value of PRINCE2. Finding quantifiable evidence that I can quote has always been a challenge for me. Few Project Managers have been able to reveal the costs of their projects or go “on the record” for the rest of the Project Management community. Even the PMI’s eagerly-awaited research on the Value of Project Management in 2009 failed to show return on investment.
In 2009 Advantage Learning commissioned our consultant Alvin Gardiner to put a figure on the value of PRINCE2. He reviewed the actual Business Case and project documentation for the implementation of PRINCE2 in a UK Government organization. Gardiner’s research showed that using PRINCE2 returned a financial saving of over $900,000 in just three projects and that delivery costs using the method could be reduced by 63 per cent.
In these tough economic times, what better endorsement can you have?
Next time I’ll look in more detail at how the Business Case makes PRINCE2 such a powerful ally for Project Managers.
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Paul Atkin is a leading authority on the PRINCE2 Project Management methodology. He combines over 20 years of hands-on Project Management experience with a unique insight from personally training more than 900 PRINCE2 students. This gives him a deep – and intuitive – understanding of PRINCE2. As Founder and Chief Executive of Advantage Learning www.advantagelearning.co.uk Paul has harnessed his enthusiasm to gather a talented team of PRINCE2 consultants and trainers who deliver official training on four continents.