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Tag: Project Management

6 Questions on the Path to Financially Justified Projects: Developing Cash Flow Models – Part 2

Click here to read Part 1  and Part 3 of this 3 part Series.

What is the payback period?

Payback period, also known as time-to-money period, is a measure of risk and more aligned with organizational liquidity than anything else. The longer the payback period, the riskier the project becomes. A risk averse company may have a smaller payback period stipulation, perhaps a cutoff period of less than two years, than one more tolerant and open to more risk.

If your company has established risk tolerance parameters around payback periods, you will want to know this. Your project may be cut off from further analysis before it even gets off the ground.

What determines whether a given cost is a “capital expenditure” or an “operating expense”?

Most capital expenditures are depreciable assets, while operating expenses are not. The difference and the relevance to your project is this: operating expenses directly reduce profit by showing up on your project’s income (cash flow) statement. Whereas with capital equipment, only the depreciation appears on the income statement and the capital expenditure (the large layout of cash) shows up on the balance sheet.

Organizations generally consider an asset as depreciable if it is greater than a specified dollar amount. Submitting project financials that align with company policy is the reason why you will want to address this question.

Do you know your company’s weighted average cost of capital (WACC)?

Ever get curious about where the money comes from to fund projects once approved? Companies fund projects (and other areas of the business) by one of two primary means: debt and equity, or a combination of both. Let’s explore debt and equity first, as this will help solidify your understanding and comprehension of the financial metric introduced in the above subtitle.

Debt

Debt is borrowed money. Financial institutions (the most common debt financing source) lend companies the money that often finances projects. The loan(s) could be in the form of a revolving credit line or issued as a direct loan(s). Companies incur interest rate charges on the various loans they acquire and/or the corporate bonds they issue. The interest rate may vary across the various sources of these funds. The average of these rates is the “blended rate.” This blended (interest) rate represents the “cost of debt” to the company expressed as a percentage.


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Equity

Equity represents another source (and more costly form) to fund projects and business operations. Corporations can secure funds by selling stock (or by utilizing retained earnings from business operations, another form of equity). In return for their investment dollars, shareholders receive ownership interest in the company, but they also expect a reasonable (or better) financial return on their investment (e.g., stock price appreciation, dividend payouts). Company directors may know that if the company provides an overall annual return to investors (of some amount, let’s say 8%) they are likely to remain happy and stay as investors. Companies must meet the financial expectation of shareholders; otherwise they could sell their shares, causing the stock price to drop. This is the “cost of equity” (also expressed as a percentage) and is essentially what it costs the company to maintain a share price theoretically acceptable to investors (e.g., the 8%).

Capital Structure

For reasons not relevant here, some businesses find that it makes more sense to purchase items by incurring debt (bank loans), and for others, to use cash (equity financing, selling stock). The balance between debt and equity funding signifies the company’s capital structure; it represents the percentage of debt and percentage of equity a company maintains to fund its projects and run day-to-day business operations. Capital structure can vary greatly from one company to another or from one industry to another (e.g., 30% debt to 70% equity structure for one company and 50% debt to 50% equity structure for another, or variations thereof).

Weighted Average Cost of Capital and its Relevance

We are now ready to explore the financial metric called weighted average cost of capital, referenced earlier as WACC, which is a measurement that refers to the capital structure of a company. It is a proportionately weighted calculation that brings together the weighted cost of debt and the weighted cost of capital (into one number) used to express an overall interest rate for a company to meet its obligations to financial institutions and shareholders. For example, WACC = 14.75%.

A specific company may have a 30% debt capitalization at 8.2% (the blended interest rate) and a 70% equity capitalization at 14% (rate shareholders kept happy, remain as investors). It is from these numbers that the WACC is derived. Note: The required rate of return on debt is after tax.

Keep in mind, WACC is also descriptive of company risk (not to be confused with project risk), as smaller firms are less likely to secure the same debt financing terms (i.e., the lowest possible rates), as larger and perhaps more creditworthy organizations. The business reality of higher opportunity costs (higher risk) reflects in the blended (debt) rate and in stockholders’ higher requirements, and then finally in the WACC calculation itself. Stable companies (e.g. Walmart) will have a lower WACC representative of lower risk, and therefore a lower hurdle rate to jump over when approving projects.

Perhaps we have arrived at the “Ah ha” moment, understanding the relevance of WACC to the project manager. When developing a discounted cash flow valuation model, WACC is used as a discount rate to derive a project’s net present value (NPV). NPV conveys the financial value a project brings to the organization in today’s dollars from the anticipated future cash flows. If the borrowing rate is 14.75%, the project submitted for approval must have a yield greater than this for it to be profitable. The project’s financial return or internal rate of return (IRR) must be greater than the money being borrowed to fund the project.

Keep and eye out for Part 3, to be published August 15th.

From the Sponsor’s Desk – 10 Project Manager Resume Best Practices

Project managers live a life of change, from project to project, from stakeholder to stakeholder, from team to team, from technology to technology.

That means periodic searches for new opportunities to stay employed, leverage your talents and build your skills and capabilities. It doesn’t matter whether you’re going from company to company as a contractor or getting your assignments within a company or organization. Personal contacts and a solid professional reputation are essential in the search process. But the bedrock is the resume. Having a comprehensive, robust portfolio and a targeted resume to secure that next ideal assignment can be the game changer.

I have a colleague who has been a highly successful contract project manager for over two decades. His projects are always successful. Always. They’re not always on budget and schedule. They don’t always deliver the originally planned functionality. But his key stakeholders love him. His biggest challenge is leaving. They just don’t want him to go even though he charges a sizeable premium for his services. He is also amazingly successful at securing the kinds of assignments that will build his skills and capabilities going forward. In addition to the usual employment history and education, here are the ten project manager resume best practices he uses to differentiate himself from the competition.

1. Match the opportunity

The resume should always be targeted at the opportunity. Do your research. If you know someone in the organization you’re seeking to join, have a chat. Find out about the mission, vision, culture and core competencies. Learn about recent successes and failures, market performance, competitors, internal practices, processes and technologies. Get any information you can about the key stakeholders, their careers and aspirations. Always keep the hiring manager’s needs in mind. Shape your resume to that information base to show off a hiring manager’s dream candidate – you. Customizing shows you care enough to learn about the organization and helps the decision makers arrive at the right hiring decision.

2. Focus on your successes

The whole purpose of your resume is to get an interview and the job offer so you can decide if you want to take on the challenge they’re offering. Don’t include problem or failed projects, even if you think they were someone else’s fault. Include your best work and demonstrate how that can help your prospective future employer.

3. Cultivate Brevity

My colleague uses a two page rule of thumb but has gone to five pages on occasion because the situations dictated a fuller response. The key is to keep the material absolutely relevant, legible and succinct. Use charts, graphs, pictograms and other graphics as appropriate to make your point and attract the reader’s attention. Remember that old saying, “a picture is worth a thousand words”? It can be especially true in your resume.


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4. Demonstrate Currency

Even though the prospective assignment may only require knowledge of and experience with conventional practices and technologies, include your exposure to new and emerging developments. The hiring manager might see these capabilities as an opportunity for the organization which can strengthen your case.

5. Lessons learned

For each assignment you cover in your resume, include lessons learned and applied along the way. Show how they contributed to a successful outcome. Lessons learned demonstrate your commitment to finding better ways and your ability to collaborate and deliver change. Don’t cover post project reviews or audit unless they were emphatically positive.

6. Be a professional

It’s one thing to do the work. It’s another matter to demonstrate that you take professionalism seriously. Include your certifications, like PMP, CAPM, CSM, Prince2, GOAM/APM, etc. Also include any related certifications, including change management, Lean/Six Sigma, ITIL, quality management, etc. Certifications alone won’t get you the job but, more and more, they are a necessary pre-requisite.

Also include memberships in project management and related organizations like PMI, IPMA, ACMP and CMI and your level of involvement – member, contributor, board member, etc. Finally, cover any related publishing activity, including books published, blog posts, podcasts, articles, speaking engagements, any commentaries you have contributed and any industry accolades you have received in the recent past.

7. Recognize your networks – stakeholders, teams, clients

Project management is all about leadership, with your clients, stakeholders and team members. Resumes that feature the “I” word will be quickly discarded. Taking credit for the work and success of others will usually earn your resume a speedy reject. Use your successes with the diverse set of players involved in projects to demonstrate your leadership agility and capability.

8. Be a storyteller

Bullet points are nice and succinct but not very compelling. Sometimes a short story can gain a reader’s attention where a bulleted list will fail. An article, How to Tell a Great Story by Carolyn O’Hara in the Harvard Business Review quotes Nick Morgan, author of Power Cues and president and founder of Public Words, a communications consulting firm: “Facts and figures and all the rational things that we think are important in the business world actually don’t stick in our minds at all”. The article goes on to suggest that stories create “sticky” memories by attaching emotions to things that happen. So create some sticky memories in the minds of hiring managers by telling a few compelling stories.

9. Seek feedback

No project manager is an island. PM’s work with all sorts of people within and outside an organization. Take advantage of that. Get feedback from stakeholders, team mates, clients, peers, even your current boss, depending on the circumstances and relationship of course. You’ll be amazed at the feedback you get. It’s almost like a 360 degree performance appraisal, intimidating at first but immensely illuminating in the longer term. Reflect that feedback in your resume. It will be a much better product as a result.

10. Show your personal brand

This is your resume. Structure the content, format and media to reinforce who you are and what you offer. It doesn’t have to be on letter size or A4 paper. It doesn’t have to be on paper at all or only minimally. A web site, podcast, blog posts, Youtube video? How about a resume in Twitter tweets? Experiment. Get feedback. Revise and try again. Check out Elon Musk’s resume to get an idea of the possible.

There you have it – my colleague’s 10 project manager resume best practices. Try them out and let us know how they worked for you. If you have your own resume best practices, please leave a comment below so others can benefit. And remember, review Project Pre-Check’s three building blocks covering the key stakeholder group, the decision management process and Decision Framework best practices to ensure you cover everything of significance in your new, compelling resume.

Finally, thanks to everyone who has willingly shared their experiences for presentation in this blog. Everyone benefits. First time contributors get a copy of one of my books. Readers get insights they can apply to their own unique circumstances. So, if you have a project experience, a favorite best practice, or an interesting insight that can make a PM’s life easier, send me the details and we’ll chat. I’ll write it up and, when you’re happy with the results, Project Times will post it so others can learn from your insights. Thanks

6 Questions on the Path to Financially Justified Projects: Developing Cash Flow Models – Part 1

Click here to read Part 2 and Part 3 of this 3 part Series.

Abstract: Projects are financial and strategic investments that exist to deliver value.Cash flow modeling is a required and essential step to produce return on investment (ROI) financial measurements that support the project selection process. Examined here are finance topics, specifically six key questions (Number 1 and 2 below) non-financial personnel need answered at the onset of the process to assist in producing reliable and accurate cash flow models to transform the project manager into a strategic value-enabler and profit creator.

 

Projects are financial and strategic investments initiated to improve shareholder value and are only successful when they deliver their expected business returns. Senior leaders – the executives above the project level – realize this, think in these business terms, and crave financial information for decision purposes. To be a strategic value-enabler and profit creator, a project manager must be capable of conveying the big picture of their projects in both business and financial terms. Developing these skills will enhance your ability to manage the delivery of value.

Let’s begin with a hypothetical business scenario. You’re working on a significant project. It’s one-third complete. The company hires a new CFO, and in an effort to get up to speed quickly, a meeting is called. You are asked to review the potential project results because the investment required for this particular project is quite large. Are you prepared to discuss your project’s ROI financial measurements (e.g., ROI, IRR, NPV, Payback) or will you freeze like a deer in the headlights? Did you prepare a cash flow model that summarizes your project’s financial value to the organization – financial projections that your superiors are likely to take seriously? Without this knowledge, how do you really know if you are using corporate funds and resources wisely?

Project professionals are quite proficient at managing project management’s triple constraints – scope, cost and schedule – yet they often fail to grasp the big picture. Often the thrust of their efforts is on project execution, when it should be (more appropriately so) on value attainment. By sharpening your understanding of basic financial concepts, you can greatly improve your ability to project and articulate project benefits in quantifiable business returns.

If your project is not in alignment with the organization’s financial and strategic goals, simply ask yourself: why bother? For this reason, the knowledge and skills needed to quantify projected returns are imperative for any successful project manager. This article aims to acquaint project managers with the information and knowledge required in advance of efforts to build a cash flow model. The intent is to increase comprehension and make developing models a lot less arduous, eliminating many of those “I don’t know how to proceed” roadblocks. Armed with this knowledge, you will be one step closer to producing an accurate financial representation of your project.

You will need to know the following:

What is the accounting method used for depreciating assets?

To calculate key financial measures needed to assess a project’s value contribution requires that you identify project assets and determine if, and how, they should be depreciated. To account for depreciation, a well-developed financial model must reflect depreciation expenses for assets purchased/placed in service by the project.

Generally accepted accounting principles (GAAP), which vary from country to country, represents the standard in the United States for creating financial reports. The standards require that the value of an asset be expensed or “allocated” over the useful life of the asset (i.e., over the time that it is used to generate revenue and profits) according to “The Matching Principle,” which essentially allows for a more objective analysis of profitability.


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The Matching Principle is a fundamental accounting rule in which the income or revenue (cash inflows) match up with associated expenses (cash outflows) to determine profits in a given period of time – usually a month, quarter or year. In other words, cost is recognized (for accounting purposes) at the time when the benefit that the cost provides occurs. This differs from when the actual expense occurs during project execution. The theory surrounding this is simple. For example, if your project requires the purchase of a specialized piece of equipment, which is expected to generate revenues over the coming five years, it makes sense to allocate (match) via a depreciation schedule, the purchase cost of the equipment over the given time period it is expected to produce revenue. Done differently, the numbers on the organization’s income statement could result in misleading or false conclusions.

There are different accounting methods an organization can use to depreciate assets. The more common methods include straight-line, fixed percentage, and declining balance, with straight-line being the most common and the easiest-to-use method. With straight-line, the original asset cost, less its salvage value (at the end of its useful life) is expensed in equal increments over its depreciable period. An asset may or may not have an estimated salvage value at the end of its useful life. For example, a depreciation expense of $12,000 per year ($1,000/month) for 5 years using straight-line depreciation may be recognized for an asset that costs $60,000 with no salvage value at project completion. The depreciation expense becomes a write off (over the asset’s anticipated life) against profits in the same period.

Depreciable assets include equipment and other tangible assets. Computing depreciation may vary according to the asset class, accounting standards, length of the depreciable lives of the assets, or the tax laws of a particular country. Supplies and other such items to be used within one single year cannot be depreciated and are expensed during that year.

The ability to expense an asset is useful for tax purposes. Generally, the cost is allocated as depreciation expense. Depreciation is a noncash expense, therefore reducing the total tax liability for the proposed project. Obviously, this is a good thing, since depreciation lowers reported earnings while increasing free cash flow.

What is your company’s income tax rate?

Taxes are a real expense, have a significant impact on project results, and consequently lower overall financial benefits that projects achieve. For this reason, cash flow models are built on an after-tax basis. After-tax cash calculations are needed to discount future payoffs (future cash inflows) to present values, which in turn provide the means to calculate additional metrics you will require.

If your firm’s tax rate is 30%, a $350,000 operating gain generated by a project becomes $245,000 once taxes are taken out. However, if that income tax rate was 35%, the $350,000 financial gain then becomes only $227,500 ($17,500 difference no longer contributing to bottom line results). There may be time-period(s) when the project loses money, in which case the appropriate tax rate is applied to the operating loss, thus lowering the tax liability. Reflecting the impact of taxes produces ROI financial measurements that are more precise. You will therefore want to know your firm’s tax rate.

Keep and eye out for Part 2, to be published August 8th.

Return on Value Versus Return on Investment – An Agile Insight

To understand the difference between Return on Value and Return on Investment. We will need to offer you a little primer on the definitions of these concepts.

Return on Value

ROV (Return on Value) is the amount of Value Built In (VBI) that an organization gains as a result of continuous improvement in new and existing people (employees), customer service delivery and platform technology respectively. 

Doug Weaver with Business Insider agrees with the definition and adds a twist, “Return of Value is the total value of how you reward your customers for doing business with you. It’s representative of the ongoing commitment to truly making a difference in the customer’s business, and a proxy for determination, hard work, service, attention to detail, generosity and value creation.”

There are a significant number of ROV measurements. Below are a few ROV examples:

  • Consistent Delivery –delivery of the product or service that can be trusted to be on time with high quality. It also means limiting system downtime for your customers.
  • Networking – adding value to your customer by connecting them with others in your network. Sales people want to control the relationship, but new studies are showing helping your customer build a bigger network to solve problems is of great value.
  • Analysis – Your customers are drowning in data. Give them a summarized analysis that makes that data tell a story.

ROV measurement can be more difficult to define a specific monetary value. ROV is important to growing an organization’s customers and sales. Defining and understanding your organization’s ROV measurements can help project managers direct their project’s solutions or outcomes to continue to meet or exceed those measurements. 

Return on Investment

On the other hand, return on investment (ROI) is the amount of money an investor receives as proceeds from an investment. Traditionally ROI measurements are monetary which is where ROI differs from ROV.

“ROI is a simple and quick objective measurement of a project’s benefit. ROI can get very involved, and less objective if you try to include estimations or unverified monetary benefits. So, keep it simple. Focus on real dollars”, explains Michael Morris from Network World.

ROI calculation is composed of:

  1. The amount you are currently spending (monthly or yearly)
  2. The amount you are planning to spend (monthly or yearly) after the project ends
  3. The amount you need to invest in executing the project

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Let’s look at a simple example. You are currently spending $200,000 on operations per month. After the project ends, you are planning to spend $175,000 on operations per month. The cost of the project is $ 75,000. Your cost savings per month is $25,000. Take the cost savings divided by the project cost, and you get the result of 3.  It will take three months get a return on your investment (ROI).

In the real world, the calculations can get quite complex and difficult to calculate.  The general rule of thumb is to keep it as simple as possible. If you are dusting off those advanced Microsoft Excel functions to make the calculation, you might consider simplifying the calculation. Complex calculations are difficult for business people to understand quickly and easily. The complexity means the greater amount of time you will spend explaining the calculation.

Market Changes are Driving ROV

Return on value (ROV), in my opinion, is the backbone of organizational emancipation. As we move deeper into a customer driven market, investors and business leaders alike should worry about the VBI (Value Built In) engine. Although most may argue that measuring the intangible nature of value may make ROV a difficult KPI to measure, research shows organizations that make ROV a key indicator has recorded more success. These days, the “what “questions do not cut it any longer, but the “why” questions, sure make all the difference when integrated into the strategic business thinking.

Mark C. Crowley is a leadership consultant and speaker, and the author of, “Lead from The Heart: Transformational Leadership for the 21st Century.” Crowley explains how organizations with a value engagement and process tend to maximize returns as a result of continuously streaming value, improving customer satisfaction, growing employee engagement, and working in flexible environments. He pressed further to state that individuals are seeking self-actualization and happiness from work. As such, for organizations to return on investment, it is contingent on employees to be wholly engaged and contributing to the overall goal. After all, the driving force behind organizational success is people. Changing times have led to changing needs, which in turn, have brought about change in how individuals perceive treatment.

No doubt, employees want to work in an environment that makes them feel wanted, recognized and rewarded while having work-life balance. In my discussion with an employee of a company, and I quote “I spend more time at my job than anything else and as such my actualization derives from it” which meant “I depend on my job for a lot of things that are defining” as stated by the employee. This does not mean people are selfish, but rather it underlines the fact that when an individual is on the path to actualization, commitment to and by actualization drivers like work, is very primary.

These days, organizations and business leaders constantly ask “why” at every stage of driving forward towards their vision and goal statements. Technology taking center stage has forever changed consumer perspectives and the spread of information. Globalization and deregulation have increased competition and created overwhelming access for consumers who are looking to compare products before purchase. This has prompted businesses to change their method of engagement. The push to adopt new ways of doing business has created a disruption to most existing business models, but it is a welcome development as it is required to drive profit. Investment return today for any organization, requires appropriate synchronization of all components of sustainable ROV (Return on value) and includes respect for people, the way standards are stipulated and the laid-out method of doing business.

Every organization has to continuously weigh the value proposition in the projects and tasks approved, people performing the task, what problem the solution addresses, and why the solution is viable for the business at the time.

The base for continued ROI (Return on investment) is ROV (Return on value).  That requires a dynamic approach to the driving factors such as people, customer, and technology. No longer would businesses see significant ROI without the required flexibility in adoption, adaptation, and acceptance of a value stream model in business engagement and dealings.

Think ROI! Think ROV!

3 Must-Have Skills for the Introverted Project Manager

I am an introverted Project Manager. Hmm. You say, what does that mean?

This means that my personality type is an introvert and my professional vocation is Project Manager. To see the difference between an extrovert and introvert personality type, see the handy comparison chart below.

If the traits for an introvert describe you, please read on for the skills you need to succeed and grow as a Project Manager!

Basis for Comparison Introvert Extrovert
Meaning An introvert is a person who remains isolated or enjoys the company of few close people. An extrovert is an outgoing and outspoken person who enjoys being around and talking to people.
Nature Self-contained Gregarious
Think Think before speak Think as they speak
Time Spends more time with themselves Spends more time with family and friends
Focus Inward focused Outward focused
Friends Few Many
Change Do not accept change easily. Accept change easily.
Communication Openly communicate about themselves with people they know and trust. Openly communicate about themselves with anyone.
Concentration Deeply concentrate for a long period. Get distracted easily.

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As you are probably aware, being quiet and not pushy may give your colleagues the wrong impression that you’re a pushover or just have nothing to say. Also, you probably experienced the pain of your manager or another team member taking credit for your hard work. Let’s see how we can fix that!

Be Assertive in a Way That Works for You

If you’re like me, you are likely to keep quiet in a meeting unless you have something valuable to say. Unfortunately, that habit can lead others to see you as weak or ineffectual.

The solution to this is to have frequent one to one meetings with the company power brokers to update them on what’s going on with your project. In a one to one conversation, you are more likely to open up and will have the freedom to discuss things more openly. Once you do so, you will be seen as a thoughtful manager. The key here is to meet with the people that have power in your company. If they believe in you, then you will get the support you need, and other coworkers’ opinions of you will not matter that much.

A team member that needs to be nudged to complete their task is another situation where a one to one meeting is very helpful. You may be a quiet manager, and some folks will take advantage and not do their job. Speak to them individually and be firm. While an extrovert may berate them publicly, you don’t want or need to do this.

Leading by Example

As an introvert, I find it much easier to focus on my tasks and just get them done rather than get involved in thousands of things and never finish anything while loudly complaining about my workload. Sound familiar?

Turn this to your advantage by turning this ability into a learning opportunity for your team. When doing a task, mention it in team meetings and when it’s finished mention it again. In the meantime, let your team members see you working on the task quietly with no fuss. If you’re remote, mention it periodically in emails and IMs.

You won’t have an effect on everyone, but some team members will see how you consistently deliver what you promised with as little noise as possible. This can’t help but set an example for them.

Taking Credit for a Job Well Done

I wish I had a dollar for every time that a project goes to production and everyone gets the credit except me. That’s because, in the Western corporate culture, the loudest people tend to get noticed by management and thus get the credit.

As an introvert, you don’t naturally want to get in front of the room and beat your chest about what a great PM you are. What to do?

For starters, make sure you have a brief list of the challenges the team had to face and how they were overcome. Be sure they include things that you as the project manager had a hand in fixing. This will accomplish two things. First, your team will get the credit for the work performed. Second, by highlighting project management work, you will get the credit for leading the team through these challenges.

Next, make sure you mention some of these challenges and how you helped overcome them to the power brokers in your company during your one to one meetings. This will solidify their impression of you as an effective Project Manager.

Conclusion

There you have it. Three skills you must have to be an effective Project Manager while still being true to your introverted self. Above all, please don’t try to turn yourself into something you’re not, an extrovert. I’ve tried this route, and while I did have some success, I hated the way it made me feel about myself.

What tips have you picked up that would be helpful for introverted Project Managers? Let me know in the comments section below!