In part 1 of this article, we explored recent trends in learning preferences from a recent BA/PM Times Poll.
In the previous article, we examined some advantages and downsides to live, in-person learning. In this part, we cover some plusses and minuses of self-learning.
In this context, we lose much of the non-verbal communication. It simply does not allow for the full presence of others with whom participants interact. Yet, in many ways this can heighten some aspects of learning. Without the distraction of the person sitting next to you and other commotion in the classroom, the communication channel between instructor and student can be intensified.
In some ways, it’s more intimidating to contribute in a virtual classroom because your comments are so “exposed.” Everything anyone says in a virtual environment, particularly without video, seems louder than in an in-person setting. People may be more cautious about sharing ideas in a virtual environment because it can feel like every word is scrutinized. The opposite effect can happen depending on the person. Because it is not face-to-face, it may be easier for some people to speak up and participate who would not do so in an in-person setting.
Still, a live online classroom is a great learning venue that allows for live interaction without the inconvenience of having to go to a classroom for live, in-person training. It eliminates traveling to a site for training, a huge plus for organizations spread across cities or countries. Plus, you can step away for a minute or mute others without causing a scene. Overall, it’s a lot less effort to work with others in this environment. Exercises and workshops in these environments tend to be more focused on getting the work done and there is less required of the soft skills to navigate the interpersonal dynamics when sitting at a table face-to-face with others.
It has been my experience that judicious use of silence, frequent breaks, and good stress management in the face of technical problems go a long way toward making this environment ideal for many learners. Given the logistical simplicity of this approach, there’s a reason there has been such significant growth in this type of learning.
So, we are left with the solitary experience of on-demand, self-learning. What exactly is the appeal with this format, which had the most votes in the poll? Given choices, why would someone choose to learn by themselves in an asynchronous format? This flies in the face of everything I’ve heard from students and what I have believed to be true about the best way to learn in the nearly 20 years that I’ve been teaching.
A student who gets his math lessons online recently explained to me why he much prefers this approach to learning math: “It’s just them doing work with their voice over it and there aren’t things around me.” I understand that skills development is fundamentally different than math in a discipline that requires working with others, like project management or business analysis. But the comment sheds light on why there might be a preference for the solitary learning experience of on-demand virtual training.
It’s the “things around me” comment that is particularly telling. On the one hand, those things could be entertaining distractions that really keep us from the task at hand, like Twitter feeds or games. Or the “things” could be other people in general. When consuming on-demand, online learning the communication channel is hyper-focused between teacher and learner. The content is the only thing “happening.”
Ultimately, this lowest context learning experience is a lot less work than having to contend with other people, whether students or instructor. Not only can you learn from the comfort of your home office, but you don’t have to share ideas, be polite, or figure out how to get along with anyone. With the day-to-day politicking demanded of most people, a quiet, solitary learning experience becomes an easy sell.
The intention here isn’t to advocate for one medium over others, but rather to explore perspectives that may shed light on changing preferences. The time commitment plays no small part in driving preferences, but I would contend that it’s not the only driver, and it’s not clear to me that time savings would necessarily translate to a “preference.”
The best learning format for you depends on balancing goals, circumstances, and constraints, which should not cater only to preferences. A poor choice in balancing those considerations recently resulted in tragedy after two US Navy ships crashed. The crashes were attributed in part to a lack of training in which the captains were given a package of 21 CDs to complete their training. Thoughtful consideration of which format makes sense goes beyond student (or organizational) preferences for convenience.
The good news is that learning providers have gained more experience in meeting online learning demands, and consumers have gained experience, as well. The result is more good options for skills development. Work environments are evolving, learning is evolving, and so are learner preferences.
What are you seeing?